Moving PEOPLE Ltd is committed to protecting the information we collect from you, which we use to enhance your experience and ensure a simplified booking and shopping experience.
We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site.
How long is information kept for?
We will keep and use your information for as long as you are registered on the current web site. You can choose to cancel your registration by emailing:
Doing this does not erase your information from our database. Your information is then stored for two reasons:
- to ensure that any orders you have placed can be processed to completion and
- so that we can contact you in emergencies, such as if there is an urgent issue
Otherwise, your information will not be accessed again and it will remain secure.
A 'cookie' is a file in your web browser that enables us to recognise your computer when you visit the site.
The tool is used by many web sites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly.
Like other retailers we use 'cookies' to allow us to fill in our login fields with your email address, once you have registered. This is to enable customers to login to our site more quickly and easily when you make future visits.
If you are using another person's computer to login to our site (eg in an internet cafe or a colleague's computer at work) then it's possible your email address will display in the login field to a subsequent user of our site. We therefore advise customers to clear 'cookies' stored by the web browser when using another person's machine in order to prevent this from happening. The option to do this is normally found within the Tools dropdown menu at the top of the browser window.
If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site (for example products you have placed in your basket may be lost).
Moving PEOPLE Ltd credit & debit card security assurance
Moving PEOPLE Ltd uses Paypal Merchant services so you don't have to worry about your credit or debit card safety.
We are so confident of the security on our site that we back every purchase with our assurance of security. We encrypt all our personal information (including card details, name and address). This means that your information is protected by a unique key or code as it travels over the internet.
In the event of unauthorised use of your credit or debit card, most card issuers either cover all of the charges, or may limit your liability to £50. If your issuer does pass on any of the £50 then Moving PEOPLE Ltd will cover your liability up to £50 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at Moving PEOPLE Ltd.
In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.